Engineering is the application of scientific, economic, social, and practical knowledge in order to design, build, maintain, and improve structures, machines, devices, systems, materials and processes.
At Toner Cable, a dedicated staff of engineering and technical support personnel can assist with the most lofty of projects. Toner has years of technical and engineering experience in RF distribution, fiber optic systems, headends,sSatellite systems, SD and HD headend electronics, set-top converters, IPTV solutions and off air reception.
Toner has helped customers from large to small with simple and complex projects. Some of these include:
NASA, Digital HD headend and Conditional Access system
Formula 1, Digital transcoding and multiformat modulation
Whitehouse Communications, Digital Headends at 5 locations
FBI, secure Fiber transport
Major League Baseball, 200 program HD headend
Bellaire Cable, transition from Analog to Digital
For many of these systems, Toner not only provided the system design but often acted as the onsite system integrator, which required analysis and troubleshooting of existing problems. Customers even asked Toner to provide system configuration and commissioning along with post installation support.
In one recent case, Toner had supplied a turnkey headend installation where the reception of signals was done by a third party along with infrastructure wiring. After months and months of problems, the customer brought in Toner for three days to fix the problems. Toner quickly realized that poor work by the third party company, including misaligned satellite antennas, loose hardware on the antennas, crossed L band fiber feeds, incorrectly installed L band amplifiers, over driven optical receivers and overall poor workmanship, was the culprit. In just two days, all the problems were corrected and the customer had excellent quality TV for their customers, eliminating over six months of trouble and complaints.
Toner offers varied and affordable solutions to existing problems as well as ongoing tech support and maintenance, if needed.